Chicago Prints

HOW TO PLACE AN ORDER

Please call Masterpiece Framing at 630-893-4390 Monday through Thursday 10am to 7pm, or Friday and Saturday 10am to 5pm Central Time. Please have the title of the print you would like to purchase and your credit card number ready before you call.


PAYMENT METHODS

All purchases of fine art and framing from www.mattsart.com are billed through Masterpiece Framing Inc. We accept Visa, MasterCard, American Express, Discover, checks and money orders. Your statement will show a charge from Masterpiece Framing Inc and typically be processed within 24 hours of order placement. There is a 5-7 business day hold placed on all checks received. Please send checks and money orders to:

Masterpiece Framing Inc.
109 South Bloomingdale Road
Bloomingdale, IL 60108


SHIPPING & DELIVERY

Shipping and handling charges are based on the order size, weight, destination and the required shipping method. Typically, shipping and handling charges range from 5-12% of your order. Please allow 2-3 weeks for domestic deliveries and 2-4 weeks for international deliveries. If you live in the Chicagoland area, consider visiting Masterpiece Framing to pick up your order and see more framed artwork in person. CLICK HERE for a map to our gallery.


SATISFACTION GUARANTEE REFUND POLICY

Masterpiece Framing aims to provide you with the highest quality fine art and frames. If there is a problem with your order, please contact us immediately so that we can resolve it for you quickly. Paintings must be returned in their original condition and accompanied by a return authorization number. Refunds will be issued for merchandise returned within 30 days from delivery. Shipping costs are non-refundable and there is a 15% restocking fee. Credit card orders will receive refunds in the form of a credit, and check payments will receive a refund check. Please call Masterpiece Framing at 630-893-4390 or email us at info@mframing.com with any questions relating to fine art or frames.